Question

Cyberduck login issue: "Exhausted available authentication method. Please contact your web hosting service provider for assistance

Hi,

I tried logging in to Cyberduck today and after the very first try it gives me this error: “Exhausted available authentication method. Please contact your web hosting service provider for assistance”.

It has never happened before. And even if by accident I entered the wrong login info, it shouldn’t happen on the first try.

I use ServerPilot but they have access to the login info. I am assuming maybe somebody tried to hack in but my passwords are strong so it locked out.

My question is, what do I need to do to gain access? Would I need to contact Digital Ocean or is it something I need to do within my DO droplet?

Thank you very much in advance.

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For anyone reading else having this issue, I fixed the issue by simply logging in to my Serverpilot account and resetting the password. Once I rest the password, I was able to login to Cyberduck with the new password.