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DNS modification, was working fine, now can't even ping the domain

June 9, 2015 912 views
DNS DigitalOcean

Hello, we recently changed the DNS servers on our domain registrar to point directly to digital ocean, we were using a different hosting account and then pointing to digital ocean.
It was working fine a few hours ago, but now it has stopped working. I can't even ping the domain.
All the information was entered correctly. Can you provide any assistance? or point us in the right direction as where the problem might be?
Our domain is registered in namecheap.

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