Thank you. Perhaps you were referring to the following information, but I just needed more detail, as I did not realize that there was more than one way to access the console from the droplet. I was trying the "more" dropdown that displays on the right hand side of the screen for the droplet, but when clicking the dropdown, the word "console" was not even displayed.
This was a link we were sent from a ticket to help us. Which is probably what you were referring to.
In addition to this link above, I am adding just a little more information that might help someone else in the future or me again if I forget.
By clicking on the droplet highlighted name when logging into Digital Ocean, another screen is displayed showing various options including "access". By clicking the word "access", the information referred to in the community tutorial is displayed allowing direct access to the console. What a relief. Thank you.
In this guide, we'll show you how to use the DigitalOcean console to log in to your Droplet. The console provides "out-of-band" access, which means that it will be available regardless of your network settings. It emulates the access you would have if you were sitting down with a keyboard and monitor attached to the actual server. We can use this feature to log in, revert bad settings, and regain control.