Email and Subdomain not working

August 11, 2014 1.3k views

This is my first time setting up server by myself. I'm running CPanel on CentOS 6.4.

I've successfully managed to transfer my accounts from the old hosting and got them running. Except for the few last issues here. I'm not sure whether these are actually server setting issue or the Cpanel issue.
First, the email doesn't work properly. I'm using Google Apps and Zoho mail mostly. I can confirm that the MX Entry records are already setup. They can send email but can't receive anything.
Second thing is the subdomain that are not working either. I can access it by the directory URL ( but not by subdomain ( Yes I have set the subdomain from the Cpanel to point to the respective folder (public_html/directory).
Any info would be much appreciated.
Best Regards,

Hero Wijayadi

1 comment
  • Are you using your cPanel server for the DNS or an external source? As far as the email, I am assuming that you are not planning to use the server itself for email? Where exactly is the mail going? Is it going to the cPanel server or one of the outside email services (google or zoho)? Have you checked your logs?

    Its kinda hard to help diagnose without more information such as the actual domain to run a DNS check on it to see where everything is pointing.

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