spike1x
By:
spike1x

FTP connection problem on Ubuntu with Sentora panel - 530 Login Incorrect

February 22, 2015 4.2k views

Hi. I have problems setting up the FTP connection. I'm using Ubuntu 14.04 with Sentora panel where vsftpd is installed by default. I've set up ftp user and password in Sentora panel, but when I try to login to ftp I have "530 Login Incorrect" error. I'm using Total Commander to access FTP. Hostname is my droplet's IP address, User and password are the ones I created in Sentora.

I followed the How To Set Up vsftpd on Ubuntu 12.04 tutorial, but since my websites are stored in /var/sentora/hostdata/zadmin/publichtml/domaincom, my chown command looked like that:

chown root:root /var/sentora/hostdata/zadmin/public_html

I have also changed pam_service_name=vsftpd to pam_service_name=ftp, and checked firewall settings if the port 22 is not blocked. Nothing worked. My ftp still don't work.

Here's my vsftpd.conf file:

# Example config file /etc/vsftpd.conf
#
# The default compiled in settings are fairly paranoid. This sample file
# loosens things up a bit, to make the ftp daemon more usable.
# Please see vsftpd.conf.5 for all compiled in defaults.
#
# READ THIS: This example file is NOT an exhaustive list of vsftpd options.
# Please read the vsftpd.conf.5 manual page to get a full idea of vsftpd's
# capabilities.
#
#
# Run standalone?  vsftpd can run either from an inetd or as a standalone
# daemon started from an initscript.
listen=YES
#
# Run standalone with IPv6?
# Like the listen parameter, except vsftpd will listen on an IPv6 socket
# instead of an IPv4 one. This parameter and the listen parameter are mutually
# exclusive.
#listen_ipv6=YES
#
# Allow anonymous FTP? (Disabled by default)
anonymous_enable=NO
#
# Uncomment this to allow local users to log in.
local_enable=YES
#
# Uncomment this to enable any form of FTP write command.
write_enable=YES
#
# Default umask for local users is 077. You may wish to change this to 022,
# if your users expect that (022 is used by most other ftpd's)
#local_umask=022
#
# Uncomment this to allow the anonymous FTP user to upload files. This only
# has an effect if the above global write enable is activated. Also, you will
# obviously need to create a directory writable by the FTP user.
#anon_upload_enable=YES
#
# Uncomment this if you want the anonymous FTP user to be able to create
# new directories.
#anon_mkdir_write_enable=YES
#
# Activate directory messages - messages given to remote users when they
# go into a certain directory.
dirmessage_enable=YES
#
# If enabled, vsftpd will display directory listings with the time
# in  your  local  time  zone.  The default is to display GMT. The
# times returned by the MDTM FTP command are also affected by this
# option.
use_localtime=YES
#
# Activate logging of uploads/downloads.
xferlog_enable=YES
#
# Make sure PORT transfer connections originate from port 20 (ftp-data).
connect_from_port_20=YES
#
# If you want, you can arrange for uploaded anonymous files to be owned by
# a different user. Note! Using "root" for uploaded files is not
# recommended!
#chown_uploads=YES
#chown_username=whoever
#
# You may override where the log file goes if you like. The default is shown
# below.
#xferlog_file=/var/log/vsftpd.log
#
# If you want, you can have your log file in standard ftpd xferlog format.
# Note that the default log file location is /var/log/xferlog in this case.
#xferlog_std_format=YES
#
# You may change the default value for timing out an idle session.
#idle_session_timeout=600
#
# You may change the default value for timing out a data connection.
#data_connection_timeout=120
#
# It is recommended that you define on your system a unique user which the
# ftp server can use as a totally isolated and unprivileged user.
#nopriv_user=ftpsecure
#
# Enable this and the server will recognise asynchronous ABOR requests. Not
# recommended for security (the code is non-trivial). Not enabling it,
# however, may confuse older FTP clients.
#async_abor_enable=YES
#
# By default the server will pretend to allow ASCII mode but in fact ignore
# the request. Turn on the below options to have the server actually do ASCII
# mangling on files when in ASCII mode.
# Beware that on some FTP servers, ASCII support allows a denial of service
# attack (DoS) via the command "SIZE /big/file" in ASCII mode. vsftpd
# predicted this attack and has always been safe, reporting the size of the
# raw file.
# ASCII mangling is a horrible feature of the protocol.
#ascii_upload_enable=YES
#ascii_download_enable=YES
#
# You may fully customise the login banner string:
#ftpd_banner=Welcome to blah FTP service.
#
# You may specify a file of disallowed anonymous e-mail addresses. Apparently
# useful for combatting certain DoS attacks.
#deny_email_enable=YES
# (default follows)
#banned_email_file=/etc/vsftpd.banned_emails
#
# You may restrict local users to their home directories.  See the FAQ for
# the possible risks in this before using chroot_local_user or
# chroot_list_enable below.
chroot_local_user=YES
#
# You may specify an explicit list of local users to chroot() to their home
# directory. If chroot_local_user is YES, then this list becomes a list of
# users to NOT chroot().
# (Warning! chroot'ing can be very dangerous. If using chroot, make sure that
# the user does not have write access to the top level directory within the
# chroot)
#chroot_local_user=YES
#chroot_list_enable=YES
# (default follows)
#chroot_list_file=/etc/vsftpd.chroot_list
#
# You may activate the "-R" option to the builtin ls. This is disabled by
# default to avoid remote users being able to cause excessive I/O on large
# sites. However, some broken FTP clients such as "ncftp" and "mirror" assume
# the presence of the "-R" option, so there is a strong case for enabling it.
#ls_recurse_enable=YES
#
# Customization
#
# Some of vsftpd's settings don't fit the filesystem layout by
# default.
#
# This option should be the name of a directory which is empty.  Also, the
# directory should not be writable by the ftp user. This directory is used
# as a secure chroot() jail at times vsftpd does not require filesystem
# access.
secure_chroot_dir=/var/run/vsftpd/empty
#
# This string is the name of the PAM service vsftpd will use.
pam_service_name=ftp
#
# This option specifies the location of the RSA certificate to use for SSL
# encrypted connections.
rsa_cert_file=/etc/ssl/certs/ssl-cert-snakeoil.pem
# This option specifies the location of the RSA key to use for SSL
# encrypted connections.
rsa_private_key_file=/etc/ssl/private/ssl-cert-snakeoil.key

What should I do now to make it work? My Wordpress websites ask me for FTP to make updates.

EDIT
Now I have 403 Error

Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

3 comments
  • Hey! I think it might make sense to back up a minute. Installing vsftpd is likely going to conflict with the FTP server that Sentora installed, proftpd. In general, this is one of the major drawbacks of using a control panel. They often want to take over large parts of your setup.

    proftpd's log files might give you a better idea about what is going on with the 530 error. Check: /var/sentora/logs/proftpd/auth.log

  • @asb, thank you for your reply. I wasn't installing vsftpd. I had connection problems with FTP created in Sentora panel. I knew that Sentora installed his own FTP but I didn't know it uses proftpd. I found the vsftpd.conf file and I assumed this is my FTP. So I dig up the DO tutorials and found "How To Set Up vsftpd on Ubuntu 12.04". I've followed that tutorial from Step Two - Configure vsftpd. Then my websites stoped working, I didn't know how to fix it, so I backed up all files, destroyed my droplet and configured Ubuntu and Sentora once again. And the funny part is, now FTP works like a charm. I don't know why and how I did it, because I followed the same tutorials when I was configuring Ubuntu. Now, the problem is solved.

  • @spike1x Glad to hear everything is up and running!

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