Question

How to credit used on one account to another account?

Posted May 21, 2021 92 views
Billing

Hi
I have two accounts check screenshote- https://www.screencast.com/t/CgD4EOZc8hh

Our Account credit was $1157 check screenshote - https://www.screencast.com/t/3sOwt8cM6jO

Why for displaying for this message check screenshote- https://www.screencast.com/t/HOheL6jBiemN

How to credit used on one account to another account?

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1 answer

Hi @krishnarungta,

Reading DigitalOcean FAQ section, what I can see regarding your issue is

Q. Can I transfer credits from one account to another?
A. No - credits cannot be transferred between accounts.

Having said that, you can always contact DigitalOcean’s support and see if they can do that for you. You can reach them here:

https://www.digitalocean.com/support/

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean, and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.