I cannot download complete files from our website

September 12, 2016 140 views

I do not get error messages,just small files from what they are

1 comment
  • I'd be happy to help you troubleshoot this and get it resolved but you'll need to share a bit more information to help find the problem:

    • What operating system are you running on your droplet (Ubuntu 16.04, 14.04, CentOS, FreeBSD)?
    • Which web server are you running (apache, nginx. something else)?
    • What is the error message you are seeing?
    • How are you attempting to access these files? Using a web browser or something like cURL or wget?
    • Is any more information recorded in your web server's error log when this occurs?
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