I cannot redeem my Github Student Coupon or even file a ticket

I have a github student coupon but cannot redeem it Every time add the coupon in the billing section and click redeem it shows somethong went wrong. I couldn’t even find a way to contact support every time the option takes me to a page with pre listed questions. Pressing on create a tocket takes me to an empty list with no way to create a new ticket

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Hi @fortesting40404,

That’s very strange! In order to contact support, you can always use the following link and click on Create New Ticket :

As for the coupon, in order to redeem a Github Studen Coupon, you’ll need to have active billing before that. This means you’ll need to add a valid payment method.