Question

I paid through Paypal and linked my Credit Card, why is my Account Locked?

Posted May 23, 2015 1.5k views
DigitalOcean Billing

I linked my Credit Card to my account and updated all the details that were being asked for. In as much as I didn’t want to link my Github and Twitter accounts, I did that hoping that the account would get unlocked. This did not happen. I went ahead and paid $10 using Paypal, and I received the notification that the payment has been received, yet my account continued to be Locked.

What else should I do to get my account working and spin up a droplet? How long should I wait?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

1 answer

Reply to the ticket and wait.

Submit an Answer