RedEye
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RedEye

My account was locked. I did not know it was emphasized that the DDoS attack must come from where my server.What I need to do. Please could help

May 12, 2015 821 views
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My account was locked.
I did not know it was emphasized that the DDoS attack must come from where my server.What I need to do. Please could help

1 Answer

I would suggest that you contact support. Possibly ask that your account to be unlocked. If your server been hacked numerous of times, they do have the right to lock your account because youre not doing your part to secure your server. If they can grant you access, also ask if its possible to allow you to use the web console to access your server with the public network disabled. They might not allow/do it, but its worth a shot. Also, if you have backups, rebuild base on the backup (not a snapshot or image, but your server and what was on it like a website, etc., to make sure everything is secured like it should be)

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