Join 1M+ other developers and:
- Get help and share knowledge in Q&A
- Subscribe to topics of interest
- Get courses & tools that help you grow as a developer or small business owner
SMTP to Comcast mail servers
I run a mail server on a DO droplet (postfix MTA). A few days ago, Comcast stopped accepting mail from my mail server. It appears that my server is not on their block list (I’ve tried to remove it from their block list, but they tell me it is not on it). Instead, I get the following error when sending to any Comcast address:
Remote-MTA: dns; mx1.comcast.net
Diagnostic-Code: smtp; 550 5.1.0 Connection is not being accepted at this time.
This seems to fail after Comcast receives the FROM (my actual domain and IP address removed):
[root@mydomain postfix]# telnet mx1.comcast.net 25
Connected to mx1.comcast.net.
Escape character is ’^]’.
220 resimta-po-26v.sys.comcast.net resimta-po-26v.sys.comcast.net ESMTP server ready
250-resimta-po-26v.sys.comcast.net hello [MYIPADDRESS], pleased to meet you
MAIL FROM: email@example.com
550 5.1.0 Connection is not being accepted at this time.
Connection closed by foreign host.
A web search shows that I am not the only one having this problem:
All of us using Digital Ocean for our mail servers. The OP there even tried creating 2 extra droplets and found the same problem at all of them.
It appears that Comcast is refusing connections if the domain of the FROM address resolves to a Digital Ocean IP address.
Are others seeing this? Does anyone have a good work around other than taking my mail server away from Digital Ocean? Does anyone know of a way to contact Comcast to complain? As I said, I’ve tried submitting their block list form, and they just tell me my IP address is not on the block list.
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.×