Hi,

We have a discourse site on a droplet and suddenly this morning, users started reporting the above error.

I am not a developer and have not idea what to do next. I see no way to contact Digital Ocean for help.

Thank you

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Hi @drchevalier,

Usually this error means there is something wrong the with the application itself. Having said that, I know this isn’t much to go on so what I’ll recommend is checking your Nginx error log to see what can be causing the issues. You can check the error log at /var/log/nginx/error_log.

Please note, the location might be different depending on how you configured your Nginx configuration file. You can see the location of the error log by opening the file /etc/nginx/sites-enabled/DisCourse-CONF, where DisCourse-CONF will be the name of the config file you choose.

From the log you can see the exact error and further investigate why you are receiving it.

If you are not sure, you can post the error here, I’ll try and help out.