Hello, I had successfully installed rocketchat using DigitalOcean and it was up and running. I then wanted to use the direct message between multiple groups feature and thought that I needed to update rocket.chat to use the multiple groups feature (still don’t know if I actually need to…). I opened up terminal, logged into root user and typed “rocketchatctl update” per the instructions, and it seemed to work but then it said it could not connect to the server and now, I cannot get back in (it says “bad gateway”). Any help is seriously appreciated–I am new to rocket.chat and unfortunately do not have much experience. I need it up and running asap :(
This is what I see when I type sudo systemctl status rocket.chat service
● rocketchat.service - The Rocket.Chat server Loaded: loaded (/lib/systemd/system/rocketchat.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Fri 2020-06-05 17:34:33 UTC; 30s ago Process: 12842 ExecStart=/usr/bin/node /opt/Rocket.Chat/main.js (code=exited, status=1/FAILURE) Main PID: 12842 (code=exited, status=1/FAILURE)
Jun 05 17:34:32 TC-Education-for-Thinking systemd: Started The Rocket.Chat server. Jun 05 17:34:33 TC-Education-for-Thinking rocketchat: Meteor requires Node v12.0.0 or later. Jun 05 17:34:33 TC-Education-for-Thinking systemd: rocketchat.service: Main process exited, code=exited, status=1/FAILURE Jun 05 17:34:33 TC-Education-for-Thinking systemd: rocketchat.service: Failed with result ‘exit-code’.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Click below to sign up and get $200 of credit to try our products over 60 days!