Last Tuesday we suffered the second network incident in our New York 2 (NY2) region in the span of a week. This is not acceptable to us, and I want to personally apologize to everyone who was affected.
At DigitalOcean, one of our core beliefs is that our customers deserve as much transparency as possible. This applies just as much when we have problems as it does when things are going well. With that in mind we'd like to share some details on the incident and our response.