Inside DigitalOcean: Warhammer

Josh Warrick, known to most of us on IRC as "Warhammer", is the most enthusiastic support specialist (internally known as sharks) born in the great state of Ohio. Finding New York a bit abrasive, he prefers his home office, where just last week he replied to over 1,800 customer tickets (he typically aims for 30-40 per hour). We sat down with Josh to discuss troubleshooting, Linux tattoos, and why he's got the best job in the world.

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