On 1 October 2015, DigitalOcean began charging tax on sales to Canadian customers. You can access your tax charges on your monthly invoice by visiting your Billing page.
Some Canadian businesses may be able to claim a refund on taxes paid. Visit the CRA’s official FAQ for more information.
The Government of Québec has a registration requirement for companies outside of Québec who supply taxable services to customers in Québec to collect and remit Québec Services Tax (QST).
On 1 September 2019, DigitalOcean began charging this QST for users with a tax location in Québec. Services provided by DigitalOcean to customers located in Québec are subject to QST at the standard rate of 9.975% in addition to 5% GST for a total tax rate of 14.975%.
The following table lists the tax rates as of 1 January 2015 that may be charged to Canadian customers in each province or territory. Prices listed on the DigitalOcean website do not include applicable VAT charges.
|British Columbia||5% GST|
|New Brunswick||13% HST|
|Northwest Territories||5% GST|
|Nova Scotia||15% HST|
|Prince Edward Island||14% HST|
|Quebec||14.975% (5% GST + 9.975% QST)|
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account’s tax location and rate at any time on the billing page. If you’ve set your account address correctly but your account’s tax location is still not what you expect, please contact support so we can correct it.
Because USD is currently the only currency we can accept for payments, all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.