On 1 January 2018, the Government of Turkey changed the Value Added Tax (VAT) rules for sales of electronic services for consideration to non-VAT registered individuals by electronic service providers who do not have residence, business place, legal business center and business centre in Turkey. Non-resident electronic service providers have to declare and pay VAT which is charged on electronic services to non-VAT registered individuals at the standard rate of 18%.
On 1 November 2018, DigitalOcean began charging this VAT for users with a tax location in Turkey. The change doesn’t affect business to business sales; in these cases, the reverse charge mechanism will continue to be in effect. Registered business users who add a valid VAT ID to their billing profile are exempt.
Tax location is determined by the origin of the last credit card added. This is the location returned by DigitalOcean’s credit card processor for the given card (not the user entered location).
For PayPal users, tax location is determined by the location returned by PayPal for the last payment.
You can change your tax location by adding a payment card with a different location origin or by making a PayPal payment with an updated location.
You may also contact support.
Because USD is currently the only currency we can accept for payments, all invoices are in USD. We cannot provide invoices in other currencies.