If you haven’t already signed up for an account, this is the place to begin.
Visit the Sign Up page, where you’ll have a choice between entering an email address and password or using Google Single Sign On. If you are not sure which to choose, note that Google Sign On does not require you to verify your email address. If you choose to use an email address and password, you will need to verify your email address using the email automatically sent to you.
Account verification is automatic and happens usually within 30 days of opening and using your account. After you become a verified user, you will be able to manually charge your credit card by using the Pay now button on your billing page and we will periodically increase your Droplet limit.
You can view your account or team’s Droplet limit and request an increase from your account settings page. After reviewing your request, we’ll be able to update your limit.
If you need multiple accounts for any reason, we recommend setting up a Team Account. This will allow you to manage resources from a single login with the added benefit of separate billing for each project or client. Once you’re registered and activated, you can Create a New Team directly from the control panel.
You can cancel your account from the control panel on the Settings page. Before you can completely deactivate, you’ll need to destroy its active Droplets, resolve any outstanding billing. When that is complete, click Deactivate Account.
Your password can be reset on the login page with the Forgot Password. The reset link will be emailed the your account email address, and you can use it to choose a new password.
From the main navigation in the Accounts section, select Profile. From there, click Edit Profile, then Edit email. Fill in both the New email address and the Confirm Email Address fields, then click the Update Profile button. A confirmation will be sent to your old email address to confirm the change.
Note that the change will not take effect until you click the link in the confirmation email.
Please check your spam folder in case the email was misdelivered. You can also reset your Droplet’s root password by click on Access and then Password Reset. Alternatively, instead of using a password, you can set up SSH keys on your account which increases security and eliminates the need for a password altogether.