To comply with Chile's updated Law no. 21.210 for non-resident companies like DigitalOcean, we began charging Value Added Tax (VAT) to customers in Chile on 1 June 2020 at a rate of 19%.
If you are a non-business customer of DigitalOcean in Chile, your invoice will include a VAT charge based on the address associated with your account.
If you are a business customer of DigitalOcean in Chile, you can add your registered VAT ID to your DigitalOcean account on the billing page. This removes tax charges on future invoices, but you are still subject to the reverse charge mechanism (RCM).
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account's tax location and rate at any time on the billing page. If you've set your account address correctly but your account's tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.