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Why is SMTP blocked?

Validated on 11 January 2021 • Posted on 11 January 2021

SMTP port 25 is blocked on all Droplets for some new accounts to prevent spam and other abuses of our platform. To send mail on these accounts, use a dedicated email deliverability platform (such as Sendgrid and Mailgun), which are better at handling deliverability factors like IP reputation.

Even on accounts where SMTP is available, we recommend against running your own mail server in favor of using a dedicated email deliverability platform.