Help & knowledgebase

Find answers to commonly asked questions here.

Referral Program
  • How do I get started?

    Customers will be provided with a referral code link that can be utilized for endorsing our services while tracking referrals and commissions. The referral code link can be accessed from the Settings Page within the DigitalOcean control panel.

  • How will referrals be awarded?

    Referrals will be awarded via account credit.

  • How do I earn the account credit?

    It's simple! Anyone you refer to DigitalOcean that signs up using your unique referral link will receive $10 in hosting credit immediately after unlocking their account by adding a valid payment method. In return for helping us spread the word, we’ll give you $25 for each friend that signs up, once they are billed $25 as a DO customer. There is no limit to how many friends you can refer and credits you can earn :)

  • When do I receive my account credit?

    You will receive your account credits after your referral completes $25 of billing (excluding promo credits). This typically occurs no later than the 15th of the month.

  • What is a pending referral?

    A pending referral means that a user has signed up with your link, but has not yet met the spending threshold for the payout to occur.