Accounts

There are two ways of working with DigitalOcean accounts: with individual accounts and with teams.

  • Individual accounts. Your individual account allows you, as a single user, to manage your infrastructure and billing.

  • Teams. Teams allow groups to work together, providing full access for developers as well as a role for one or more dedicating billing contacts. You can create teams from your individual account.

Account Management

Your profile page lets you edit information like your name and address, manage your login method, change your email preferences, and deactivate your account.
Manage your login method, two-factor authentication, and SSH keys. View the history of actions that have been taken in your account.
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Share access to DigitalOcean resources with multiple users without sharing login credentials or billing information.
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If you enjoy DigitalOcean and want to share it with friends and colleagues, you can earn account credit by referring others with your unique referral link.
Deactivate an account after destroying all of its resources to close the account and delete its information from DigitalOcean.

Account Information

Verification

Account verification is automatic and happens usually within 30 days of opening and using your account. Under some circumstances, you may be asked to provide photo ID. After you become a verified user, you can manually charge your credit card by using the Pay now button on your billing page.

Droplet and Volume Limit Increases

Once your account is verified, we will periodically increase your Droplet limit. You can also view your account or team’s Droplet limit and request an increase from your account settings page. After reviewing your request, we’ll be able to update your limit.

Before your account is verified, you can create volumes up to 500 GB in size. After your account is verified, you can create volumes of any available size.

Getting Help

DigitalOcean provides free cloud-based technical support 24 hours a day, 7 days a week.
Fix problems logging in to your DigitalOcean account. Troubleshoot issues with a username and password, DigitalOcean device verification, two-factor authentication, Google SSO, or GitHub SSO.

Latest Updates

28 January 2021

  • We’ve improved the account deactivation experience to more clearly guide users through the actions necessary to deactivate an account.

20 August 2020

  • Account security history now displays only the last 12 months of account events. If you need data from an earlier date, please open a support ticket.

14 April 2020

  • The login page now provides quick access to your last-used login method.

For more information, see the full release notes.