Promotional Credit Terms

Last Updated on May 11, 2023

DigitalOcean Credits Terms and Conditions

These DigitalOcean Promotional Credit Terms and Conditions (these “Terms”) are an agreement between you and DigitalOcean, LLC, as well as its parents, affiliates and subsidiaries, including but not limited to Cloudways, Ltd., (collectively “DigitalOcean,” “your DigitalOcean contracting entity,” “us,” “our,” or “we”) and govern your use of any DigitalOcean promotional credit (“Promotional Credit”). You must have a valid DigitalOcean account to redeem a Promotional Credit. Capitalized terms used but not defined in these Terms will have the meanings set forth in the agreement between you and your DigitalOcean contracting entity governing your use of the Services (the “Agreement”).

  1. Promotional Credit will be applied only to offset eligible fees and charges incurred during or following the billing cycle in which you apply the applicable Promotional Credit code to your DigitalOcean account. Promotional Credit will be applied only to the specific Services, affiliates, or offerings designated by your DigitalOcean contracting entity (collectively, “Eligible Services”). In addition to these Terms, Promotional Credits are subject to any additional terms, conditions, or other restrictions set forth in the credit offer or notification to you. Promotional Credit will not be applied to any fees or charges for DigitalOcean Marketplace, DigitalOcean Support, any Services for mining for cryptocurrency or otherwise in violation of the Agreement or DigitalOcean’s Acceptable Use Policy, any other Services as may be designated by your DigitalOcean contracting entity, or any upfront fee or prepayment for any Services (collectively, “Ineligible Services”).
  2. Promotional Credit will not be applied to your DigitalOcean account until you redeem your Promotional Credit code through the DigitalOcean Site or as otherwise directed by us. Each Promotional Credit code can only be redeemed once and only on one DigitalOcean account. Your DigitalOcean account will be billed for all fees and charges for use of any Eligible Services in excess of the amount of available Promotional Credit.
  3. You may not sell, license, rent, or otherwise transfer Promotional Credit. Promotional Credit may be applied only to your own DigitalOcean account. Promotional Credit has no intrinsic value, is not redeemable for cash, has no cash value, is nonrefundable, and serves merely as a means to provide an incentive to use our Services. Promotional Credit may not be purchased for cash, and we and our affiliates do not sell Promotional Credit.
  4. Promotional Credit is void in the event of fraud, misuse, or violation of any terms of the Agreement, these Terms, or the terms of the agreement, promotion, or program pursuant to which you received the Promotional Credit. Promotional Credit is void if sold for cash or other consideration. Any Promotional Credit applied to DigitalOcean accounts that are determined by DigitalOcean to have been created solely for the purpose of obtaining Promotional Credit is void. In addition to any other legal relief available to us, you will reimburse us for the amount of any Promotional Credit you use in violation of these Terms.
  5. By accepting Promotional Credit, you represent and warrant that your receipt and use of Promotional Credit is not prohibited or inconsistent with any applicable laws, regulations, or binding orders (including applicable ethics or procurement rules) and will not create a conflict of interest for your DigitalOcean contracting entity.
  6. If you are a government entity or other entity that is subject to special rules governing your receipt of Promotional Credit, you may not use or receive Promotional Credit directly from your DigitalOcean contracting entity unless agreed by us in writing.
  7. Unless authorized by us, Promotional Credit may not be used in conjunction with any other promotional or incentive offer from us or our affiliates.
  8. Promotional Credit will not be applied against any sales, use, gross receipts, or similar transaction based taxes that may be applicable to you.
  9. You may not issue any press release or make any other public disclosure regarding Promotional Credit without our prior written consent.
  10. Promotional Credit is valid for a limited time only and cannot be redeemed after the expiration date indicated when you receive the applicable Promotional Credit code (or such other date designated by us or in these Terms). Redeemed Promotional Credit will be applied to offset eligible fees and charges incurred during the entire billing cycle in which it expires. Failure to redeem Promotional Credit before its expiration date will result in its forfeiture. We reserve the right to cancel Promotional Credit at any time. No refunds will be granted for any expired or canceled Promotional Credit.
  11. We may modify these Terms at any time by posting a revised version on the DigitalOcean website or by sending you an email using the email address provided in your application for Promotional Credit. The modified Terms will become effective upon posting or, if we notify you by email, as stated in the email message.