efox Employee
43 contributions
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Recognition
Posts
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Published Answer
Spaces PHP SDK Changing ACL Error when Filepath or File contains symbols (like an @ (at))
Hey there, One thing I recommend trying: explicitly use v2 signatures, as the encoding rules differ from v4 signatures. I’ve see… -
Published Answer
Redis/MySql Notification Once Available
Hey there, We’re looking to release MySQL and Redis soon (much before Decemeber)! Follow our social media accounts (like [Twitte… -
Published Answer
I couldn't show list function and trigger function with PgAdmin4 when use DigitalOcean's Database service.
Hey there, Were any errors shown in PgAdmin4? Reaching out to their community or maintainers can help diagnose issues directly w… -
Published Answer
DO Spaces: ERROR InvalidDigest when s3:nodejs_sdk:putObject with ContentMD5 provided
Hey there, Without full request and response headers, it is difficult for us to say if this is an issue on the client end or the… -
Published Answer
Receiving 403 from Spaces when accessing private file containing whitespace using AWS SDK
Hey there, One thing I recommend trying: explicitly use v2 signatures, as the encoding rules differ from v4 signatures. Shoul…Accepted Answer: Hey there, One thing I recommend trying: explicitly use v2 signatures, as the encoding rules differ from v4 signatures. Shoul… -
Published Answer
Support center timings?
Hey there, We wanted to hop in and apologize for the long reply times you are seeing. Our team is aware that certain replies are… -
Published Answer
Boot Droplet with Recovery ISO and lost connection with Server Pilot. Plus cannot access SSH. How to reconnect it back. Please Help.
Hey there, You’ll want to use our web console to interact directly with the ISO: https://www.digitalocean.com/docs/droplets/reso… -
Published Answer
Block Storage Volume performance
Hey there, You will always see a bit worse performance on a Volume compared to local storage, Volumes are network-based storage … -
Published Answer
Specify Hard drive size using the API
Hey there, The hard drive size can’t be explicitly specified but you will gain 5Gb of disk space by moving to the [new $5 plan](… -
Published Answer
How to get the true IP of the user with Load Balancer and LAMP?
Hey there, You’ll need to enable proxy protocol for the load balancer to forward the client IP. https://blog.digitalocean.com… -
Published Answer
Are there any plans to share Droplet Transfer Pool with Spaces?
Hey there, At this time we don’t have any plans to merge the bandwidth pools. Spaces do include 1TB/mo of bandwidth that you can…Accepted Answer: Hey there, At this time we don’t have any plans to merge the bandwidth pools. Spaces do include 1TB/mo of bandwidth that you can… -
Published Answer
Digital Ocean console is trimming my ssh key.
Hey there, The Copy/Paste functionality of our web console is a bit odd; the code backing it is custom due to the way the VNC wi… -
Published Answer
Managed Postgres Clusters: pg_restore errors for superuser privileges
Hey there, At this time it isn’t possible to create a superuser with DO Managed Databases; this bars operator class access as a …Accepted Answer: Hey there, At this time it isn’t possible to create a superuser with DO Managed Databases; this bars operator class access as a … -
Published Answer
Can't schedule workloads after upgrade of Kubernetes from 1.12.7 to 1.12.8
Hey there, Our engineering team is investigating this on the backend; once we have a more concrete update we’ll let you all know… -
Published Answer
10Gbps, IPv6 Public IP, higher data cap service
Hey there, We do not, by default, offer custom plans that can be modified in that way; our Droplets come with fixed network spee… -
Published Answer
150$ of DO credit but got a 20$ invoice
Hey there, If you write in a Support ticket (https://do.co/new-ticket) our team can evaluate why you were charged specifically i… -
Published Answer
Can I host my static website on Spaces with custom domain?
Hey there, At this time we don’t offer static site hosting directly in-Cloud; you could set-up a small Droplet (with a reverse p… -
Published Answer
Droplet's transfer limit with managed database
Hey there, You can enable private networking on your Managed Database to enable connectivity over the private network instead of… -
Published Answer
Cloud init stoped working within the last 14 days.
Hey Danny, Knowing more about the Droplet this is happening on will help us diagnose the root of the issue. You mentioned an SSO… -
Published Answer
How to customize firewall rules for managed kubernetes service?
Hey there, The firewall created automatically by your DOKS cluster has a controller watching its state, helping to ensure the ru…