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Hey,
What client are you using to connect? As mentioned in [our documentation](https://www.digitalocean.com/docs/databases/redis…
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eris
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Published Answer
Hey there,
Right now, volume snapshots can’t be transferred between datacenters. If you’d like to create an identical volume in …
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eris
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Published Answer
The private networks for SFO1 and SFO2 are entirely separate. You would only be able to communicate with your managed database over…
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eris
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Published Answer
Hey Folks,
I’m sorry we didn’t comment on this earlier. We are aware of the performance issues surrounding deleting objects from…
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eris
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Published Answer
Hey there,
This is not “ordinary” behavior. What you describe was a hypervisor malfunction. I’ll provide more details in the tic…
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eris
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Published Answer
Hey there,
When issues like this arise, please open a ticket with our Support team, specify the cluster, and describe the issue …
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eris
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Published Answer
The other answers here are dope, we don’t offer refunds for those who post-pay. That said, there’s one situation where we can offer…
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eris
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Published Answer
Hey there,
Just wanted to step in and offer a quick update here. It’s no longer necessary for us to import new kernels. Instead,…
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eris
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This is actually a security feature in the new one-click. WordPress is a common target for xml-rpc based brute-force attacks. This …
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eris
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Published Answer
Right now, the PTR for an IP is based on the Droplet’s name, if the Droplet’s name is set to an FQDN. If the Droplet’s name isn’t a…
Accepted Answer:
Right now, the PTR for an IP is based on the Droplet’s name, if the Droplet’s name is set to an FQDN. If the Droplet’s name isn’t a…
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eris
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Published Answer
You’re definitely on the right track, but the errors are most likely because you’re attempting to upgrade from 14.04 to 16.04 at th…
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eris
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Published Answer
Sorry about this. The feature this matches up with is in a closed beta right now. It was publicly viewable for a short time yesterd…
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eris
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Published Answer
You do need a token in order to access the API for your account. If that wasn’t the case, then anyone who gains access to one of yo…
Accepted Answer:
You do need a token in order to access the API for your account. If that wasn’t the case, then anyone who gains access to one of yo…
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eris
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Published Answer
This question was answered by @unakravets:
Hey! You might need to first install man pages. [[source]](https://www.centos.org/fo…
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eris
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Published Answer
Hey there! Try opening a ticket with our Support team: https://cloud.digitalocean.com/support/tickets. They can refund your recent …
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eris
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Published Answer
If the file doesn’t exist, you don’t have anything to worry about it doing anything. Returning a 404 vs a 403 isn’t really going to…
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eris
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Published Answer
Ah, Ubuntu 16.04 uses systemd instead of upstart, so “start” isn’t a thing anymore. Instead, you can use:
`sudo service keepaliv…
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eris
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Published Answer
You would want to add Allow from <my_workstation_IP> to /usr/share/phpMyAdmin/ and /usr/share/phpMyAdmin/scripts/ but not /usr/sh…
Accepted Answer:
You would want to add Allow from <my_workstation_IP> to /usr/share/phpMyAdmin/ and /usr/share/phpMyAdmin/scripts/ but not /usr/sh…
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eris
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Published Answer
Hey there! We actually do hourly billing, so the $5 will be slowly deducted from your credit over the course of the next month. We …
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eris
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Published Answer
Hello!
My colleague, Jason, was able to figure this error out. It looks like you’re using Ruby 2.2.3, while DOProxy needs versio…
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eris