My droplet shows green light but i couldnt connect to my droplet using ssh. Does anyone had the same issue? The support team is not replying me for two weeks. Please help me someone :(.

The droplet itself is working and it lights green light but my website is not working. Do I have to wait after payment?

I followed this tutorial and I got service down error while setting up the SSL Certificate: https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-ubuntu-16-04 An unexpected error...