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4 Posts
  • Published Answer

    DigitalOcean support - how is it?

    Thanks for the answers. I ended up contact DO via Facebook and they prioritised my ticket. The issue turned out to be a genuine…
    By kevbuk
  • Published Answer

    Support hours and response time

    I’ve seen this “support will reply within 24” posted in reply to several questions like this. Mostly from the same user “woet”. …
    By kevbuk
  • Published Question

    DigitalOcean support - how is it?

    I'm a new customer, currently considering a migration from another provider and have encountered an issue for which I needed to create a support ticket (#1113618). A few hours later I also created a community question...
    3 By kevbuk DigitalOcean
  • Published Question

    Can't connect between droplets using public IP

    I'm randomly having problems connecting between droplets via the public IP. I can connect to all droplets from my local machine (ping, SSH, etc) but between SOME droplets I cannot connect when using the public IP. Pri...
    1 By kevbuk Networking CentOS