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3 Posts
  • Published Question

    How is DO's technical customer support?

    I'm considering digital ocean as our new enterprise hosting option. One aspect about which I can't seem to find any info: how is DO's technical customer support? I figured they don't have a phone number. Do they respo...
    1 By linusgeffarth DigitalOcean
  • Published Question

    Why is pricing shown as monthly AND hourly price?

    On the pricing page (https://www.digitalocean.com/pricing/) the first option, for example, costs $5 per month. However, it also says $0.007 per hour. Does this mean the price is actually $5 + ($0.007 * 31days * 24 hou...
    Accepted Answer: Hi there @fmp, The reason we publish both monthly & hourly pricing is that a Droplet can exist for only a fraction of a month, so it will need to be billed on an hourly basis. For each hour a Droplet exists on your ac...
    1 By linusgeffarth DigitalOcean
  • Published Question

    Can I upgrade from a shared CPU to a dedicated CPU?

    I've seen the pricing page (https://www.digitalocean.com/pricing/). For our current needs, a shared CPU plan would suffice. However, I'd like to be able to upgrade to a dedicated CPU later. Is that possible? Thanks!
    Accepted Answer: Hello, @linusgeffarth You can resize your droplet at any time. Resizing a server, also known as vertical scaling, increases the amount of resources a server has. Increasing its memory and CPU improves its performance...
    1 By linusgeffarth DigitalOcean