Mandi Fuller Mod
29 contributions
101.5k contribution views
Recognition
Posts
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Published Answer
Restoring a droplet from the backup
Hi @taraskozak, thanks for the question! If you’ve followed the process here: https://docs.digitalocean.com/products/images/backups… -
Published Answer
Graphs and monitoring differs from real memory usage?
Hey there @c0nf1ck, @dmaatoug and everyone in the comments! Our Engineering team has deployed changes to accommodate this and memor… -
Published Answer
DigitalOcean is calculating wrong the memory graph in monitoring?
Hey there @danielpcharrua! Our Engineering team has deployed changes to accommodate this and memory graphs now show (MemTotal - Mem… -
Published Answer
Domain name already exists.
Hey @muneseninformatica, thanks for the question! Please open a support ticket from within your account and include the domain name… -
Published Answer
How to find my SSH name
Hi @wcopus, thanks for the question! If you have a password written down, it is most likely for the user “root”. You can attempt to… -
Published Answer
email verification not delivered
Hey there @hff, thanks for the question! One other thing she can do is whitelist the DigitalOcean email address, but other than tha… -
Published Answer
Why doesn’t I receive a message with a password after creating a drop?
Hey @fansteinr, thanks for the question! Those emails are no longer sent after we updated our root password process one year ago to… -
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Domain Pointing issue
Hey there @vivekanandadotme! Thanks for the question. It looks like your nameservers are correctly pointed: $ dig ns eximius-ii… -
Published Answer
Unable to create droplet from snapshot in another region
Hey there @cryptobunny, thanks for the question! If you’ve already added your Snapshot to other regions, you should see those “lit”… -
Published Answer
Decrease price on droplet
Hey there @xtayconnectafrica - shrinking the disk on Droplets is not currently a supported operation. If you want to use a smaller … -
Published Answer
What are the risks and considerations when moving from an Intel vCPU to AMD?
Hi @jamieib3! Thanks for the question. I can understand the confusion here. DO has placed the restriction on resizing to avoid a…Accepted Answer: Hi @jamieib3! Thanks for the question. I can understand the confusion here. DO has placed the restriction on resizing to avoid a… -
Published Answer
Will droplets created from custom images support IPv6 in the future?
Hey @aboron and everyone else in the comments :) I know this is an old question but I came across it and wanted to provide some con… -
Published Answer
Is it possible to tag a snapshot using the API?
Hi @firedragondol, sorry for the confusion. You can tag Droplet Snapshots via the API - they’re considered an image, so you would p…Accepted Answer: Hi @firedragondol, sorry for the confusion. You can tag Droplet Snapshots via the API - they’re considered an image, so you would p… -
Published Answer
I cannot resize my droplet. After I shut off and select my new size, it says "Sorry! Something went wrong!" How can I fix this?
Hey there Scott! Happy to help here - that error can mean a few different things, but the most common is that the zone the Drop… -
Published Answer
What is DOSSOProd in the Applications & API panel?
Hey there Niklas! The application under DOSSOProd is actually a component used for the Support Portal system available from your… -
Published Answer
Spaces - one or more digital ocean nameservers not found
Hey there! I was able to review this with the Support Team, and it looks like you put in a ticket as well, and have gotten some hel… -
Published Answer
LoadBalancer billing
Hey there! It looks like the Load Balancers may have been attributed with some previous Kubernetes clusters on your account. You wi… -
Published Answer
What is the difference between bucket and spaces? And does cost increase per new bucket?
Hey there! Buckets are instances of the Spaces product. The way that Spaces are billed is on a subscription basis, so $5 is for the… -
Published Answer
I cannot open a ticket to digital ocean after creating an account
Hey there! So sorry to hear you’re experiencing this - I suspect this may be an instance of an issue with a certain link betwee… -
Published Answer
Payments via PayPal
Hey there Paul! Thanks for the questions. You’re welcome to use different PayPal accounts to top up your account. You will just nee…