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Published Answer
Hi there! Hmm for rebuilds, you should be able to use “any image in your account that runs an OS that is in the same family as the …
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MelodyM
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Published Answer
Hello! 25GB is the smallest system disk size offered: https://www.digitalocean.com/docs/droplets/resources/choose-plan/
And you …
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MelodyM
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Published Answer
Are you able to create a Droplet from that Snapshot image? https://www.digitalocean.com/docs/images/snapshots/how-to/create-and-res…
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MelodyM
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Published Answer
Hello! Check this guide for how to verify the resize: https://www.digitalocean.com/docs/droplets/how-to/resize/#verifying-disk-resi…
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MelodyM
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Published Answer
Hi everyone! I’m sorry to read about all of the headaches this has caused for your email environments. At this time, all SMTP traff…
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MelodyM
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Published Answer
Hey there! Sometimes you can see this error when your session is stale, can you try completely logging out of your account, logging…
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MelodyM
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Published Answer
Hey there! You can restrict access by IP address, subnets, or CIDR ranges on your DigitalOcean Cloud Firewall.
Your IP range wi…
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MelodyM
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Published Answer
Hey there! The answer really depends on your specific environment, and we have a few guides that you can review that should help yo…
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MelodyM
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Published Answer
Hello! You’re right, the DigitalOcean Load Balancer must be deployed in the same region as your Droplet. You should be able to crea…
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MelodyM
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Published Answer
Hello! There are a few reasons why this can happen. If you haven’t already done so, please create a ticket so our support team can …
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MelodyM
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Published Answer
I definitely appreciate wanting to plan ahead and set things up with a long-term mindset from the beginning. I’ll do my best to add…
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MelodyM
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Published Answer
Hey there! Updating a DNS record three times per hour should not cause any issues, are you receiving any errors or slow-down reques…
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MelodyM
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Published Answer
Hello!
Check out the team account: https://www.digitalocean.com/docs/accounts/teams/
You can create multiple teams and each t…
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MelodyM
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Published Answer
Hello!
It sounds like the issue might be related to the Wi-Fi network connection, if you are able to successfully load your sit…
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MelodyM
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Published Answer
Hey there!
We generally don’t recommend sending email from your Droplets:
https://www.digitalocean.com/community/tutorials/…
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MelodyM
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Published Answer
Hey there!
That error sounds like there is a certificate mismatch. How are you currently trying to connect?
We have this guid…
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MelodyM
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Published Answer
Hi there!
What are the error messages that you receive when you try to send outgoing mail in Outlook?
When you test sending e…
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MelodyM
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Published Answer
Hey there!
The answer is: it depends. We have a staffed Support team working 24 hours a day every day of the year, and do our be…
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By
MelodyM
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Published Answer
Hi there!
The right Droplet for your environment will depend on your application’s hardware and software requirements. If you ar…
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By
MelodyM
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Published Answer
Hello! Can you provide some further details regarding the testing and error(s) that you’re observing?
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By
MelodyM