500 Internal Server Error - How can I fix this (this website was supposed to be a Christmas present)!

December 24, 2014 36.6k views

I have been trying to login to my website, and I am receiving this Internal Server Error message. The website is www.mabeadsjewelry.com/wp-admin

Can someone help me navigate this problem?

- Vanessa

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at wa@mabeadsjewerly.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

7 comments
  • Hi! Are there any errors in Apache's error log?

    sudo tail /var/log/apache2/error.log
    
  • i'm not sure how to check that...? normally i have a developer help me with this, but he has vanished and not answering my emails the last 10 days :(

  • To check that, log in to your droplet as the user "root" and run the following command:

    sudo tail /var/log/apache2/error.log
    

    Then post its output here.

    If you have recently created a DigitalOcean Droplet, and you are new to working with Linux servers, you will need to learn how to use SSH to connect to and manage it. SSH, which stands for Secure Shell, is an encrypted network protocol that is used to for, among other...
  • i am trying to follow these instructions but it is seriously confusing. I have no idea what i'm doing :(

  • @kamaln7 : You saved me a lot of time!! I was getting mad trying to understand what was going wrong! Really thanks a lot

  • Thanks, really helped me out.

  • sudo tail /var/log/apache2/error.log this is the master key which I needed. @kamain7 Thank you for the solution. It really helped me a lot. If it wasn't there fo the rescue, only God would have known the original problem.

2 Answers

It says there is error on /wp-admin/options-general.php but I don't know which error it is.

Just removed .htaccess file and problem is not fixed.

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