Hi, our website is currently downed with error code 502 Bad Gateway and our web developer is currently out on Vacation. I am just an IT person on our network and i don;t have web coding knowledge. Hopefully, i can i get here to fix this issue.
here is what i know: Ubuntu Ruby on Rails on 14.04 (Nginx + Unicorn)
When i login to digital ocean, i see the droplet status was off , then I turned it on, but website still shows 502 Bad Gateway, i then tried to power cycle it, still the same thing. i tried the website by IP address and no luck. i can ping the IP address though…any idea?
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In addition to what has already been mentioned, I would recommend following these steps in case that you are having any problems with your nginx server and you are unsure on what the problem is:
If nginx is running you should see something like this:
If nginx is not running then the output would look like this:
Then check the status agian and make sure that nginx remains running.
If you get an error, you would need to fix that problem and then you could restart nginx:
Syntax OKwhen running
nginx -tthen your confiruation is correct, so I would recommend checking your error logs:
Find the user that your nginx service is running as:
If you are using Ubuntu, the user should be
www-data, so you would need to make sure that your files and folders are owned by that user, so nginx could read and write to those files:
ufwallows TCP connections on port 80 and 443:
If this is the case, you can follow the steps from this article here on how to configure your
That is pretty much it, with all of the above information you should be able to narrow down the problem.
For more information I would suggest checking out this article here:
And here is also a quick video demo on how to do that as well:
Hope that this helps! Regards, Bobby Source: How to Troubleshoot Common Nginx Issues on Linux Server?
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