Account Locked - No reason

  • Posted October 11, 2014

My account has been locked for no reason. I registered yesterday and sent the payment needed to start and then when I press create it just said that my account has been locked. I have not had a reply. Please check the ticket id #409078. Cheers.


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I have just created new digital ocean account but my account locked How can unlocked to my account ?

I’m having the same problem which is very annoying. I thought all these verification and github/twitter connection stuff was part of the registration/activation process. Not until hours later did I realize that my account was locked. If it was by intention they should have at least sent a notification mail to the owner.

Alright, thanks.

All accounts eventually get locked for identity verification to prevent spam. Just await a reply from support about why it was locked. They will probably ask for ID, Full name, Twitter, etc like they did when I had to do it.