Question

Account Lockout Policy On Digital Ocean

Good day. Please I want to find out if there is any policy on account lockout. My team wants to know if this document is available as we have industry regulators asking about this.

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Bobby Iliev
Site Moderator
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• March 29, 2022

Hello,

You can find a link to the official terms of Service Agreement here:

https://www.digitalocean.com/legal/terms-of-service-agreement

I could also suggest checking the acceptable use policy here:

https://www.digitalocean.com/legal/acceptable-use-policy

Also, in our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.