Question

After Manual Validation in Certbot website not loading

I have followed the steps in https://www.digitalocean.com/community/tutorials/how-to-acquire-a-let-s-encrypt-certificate-using-dns-validation-with-acme-dns-certbot-on-ubuntu-18-04

After installing dns validated ssl, my site failed to load! looking for fix. earlier my site has worked fine


Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Accepted Answer

Issue is, database not started, after starting manually works like gem

alexdo
Site Moderator
Site Moderator badge
March 23, 2023

Hello @ksstage

In addition to what’s already been mentioned, you can check if the DNS of the domain name is pointed correctly, both the www and non-www records.

You can examine the server logs as per Bobby’s advise as this will provide some information on what’s going on with the website requests.

Regards

Bobby Iliev
Site Moderator
Site Moderator badge
March 22, 2023

Hi there,

Are you using Nginx or Apache?

I would recommend a few things:

  • Check your error logs, they should be located at /var/logs/nginx/error.log or for Apache: /var/logs/apache2/error.log
  • Check the status of the service with systemctl status nginx or systemctl status apache2
  • Run a config test with nginx -t or apachectl -t

Depending on which one you are using, I would also suggest following the steps here:

Feel free to share some of the output of the commands here so I can advise you further!

Best,

Bobby

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Featured on Community

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more