Question

After Manual Validation in Certbot website not loading

Posted on March 22, 2023
Security Trust security
Asked by ks+stage

I have followed the steps in https://www.digitalocean.com/community/tutorials/how-to-acquire-a-let-s-encrypt-certificate-using-dns-validation-with-acme-dns-certbot-on-ubuntu-18-04

After installing dns validated ssl, my site failed to load! looking for fix. earlier my site has worked fine

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ks+stage • March 24, 2023

Accepted Answer

Issue is, database not started, after starting manually works like gem

alexdo

Site Moderator

• March 23, 2023

Hello @ksstage

In addition to what’s already been mentioned, you can check if the DNS of the domain name is pointed correctly, both the www and non-www records.

You can examine the server logs as per Bobby’s advise as this will provide some information on what’s going on with the website requests.

Regards

Bobby Iliev

Site Moderator

• March 22, 2023

Hi there,

Are you using Nginx or Apache?

I would recommend a few things:

Check your error logs, they should be located at /var/logs/nginx/error.log or for Apache: /var/logs/apache2/error.log
Check the status of the service with systemctl status nginx or systemctl status apache2
Run a config test with nginx -t or apachectl -t

Depending on which one you are using, I would also suggest following the steps here:

Feel free to share some of the output of the commands here so I can advise you further!

Best,

Bobby