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After Manual Validation in Certbot website not loading

Posted on March 22, 2023

I have followed the steps in https://www.digitalocean.com/community/tutorials/how-to-acquire-a-let-s-encrypt-certificate-using-dns-validation-with-acme-dns-certbot-on-ubuntu-18-04

After installing dns validated ssl, my site failed to load! looking for fix. earlier my site has worked fine



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Accepted Answer

Issue is, database not started, after starting manually works like gem

Hi there,

Are you using Nginx or Apache?

I would recommend a few things:

  • Check your error logs, they should be located at /var/logs/nginx/error.log or for Apache: /var/logs/apache2/error.log
  • Check the status of the service with systemctl status nginx or systemctl status apache2
  • Run a config test with nginx -t or apachectl -t

Depending on which one you are using, I would also suggest following the steps here:

Feel free to share some of the output of the commands here so I can advise you further!

Best,

Bobby

Hello @ksstage

In addition to what’s already been mentioned, you can check if the DNS of the domain name is pointed correctly, both the www and non-www records.

You can examine the server logs as per Bobby’s advise as this will provide some information on what’s going on with the website requests.

Regards

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