Facing platform error
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Heya,
What is the exact error you are facing?
Also, have you checked - https://docs.digitalocean.com/support/how-to-troubleshoot-apps-in-app-platform/
It can help you with troubleshooting your App
Hi there,
That error message is a bit too generic to diagnose on its own. App Platform usually shows a more detailed build or runtime log explaining what failed.
I’d suggest:
Checking the Build Logs and Runtime Logs for the app and sharing the exact error.
Confirming whether this happens during build, deploy, or at runtime.
If it’s a plain “platform error” with no logs, reaching out to DigitalOcean support is the fastest way, since they can see backend platform events.
Feel free to paste the full error or logs here.
Heya, @a6d72f21b2784dad875d3c95afdfc8
If you paste the exact error text (or a screenshot) and where you’re seeing it (build logs vs runtime logs vs the UI), people can usually point you in the right direction.
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