Question

Boot Droplet with Recovery ISO and lost connection with Server Pilot. Plus cannot access SSH. How to reconnect it back. Please Help.

Boot Droplet with Recovery ISO and lost connection with Server Pilot. Plus cannot access SSH (it keep asking for unix password I tried everything but can’t help). How to reconnect it back. Please Help.

and another disappointed thing is Digital Ocean haven’t response any of my tickets for about 2 days.

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Problem Solved. I got the reason behind this now. It is because Droplet Harddisk was full. It stop the server to function normally, including, creating new UNIX password.

i deleted useless file in the disk. Then i can access to SSH and reboot the server.

Eventually, serverpilot and Digital Ocean get connected again.

i can’t even set the password. when i enter “Retype new UNIX password” the console screen go black and back to the first page when i start the console.

But the thing is that i want to connect Droplet to Server Pilot after it disconnect. HOW TO DO IT.

i cannot login to web console.

when i type Unix password Enter New UNIX password Retype New UNIX password

things go black and go back to login again.

Hey there,

You’ll want to use our web console to interact directly with the ISO: https://www.digitalocean.com/docs/droplets/resources/console/

I’ll also ask our team to check out your ticket as soon as possible!

Regards, Developer Support - DigitalOcean