Question

Can see the Zone file but I can't access my site.

Posted September 5, 2014 8.4k views

Hi,

I have a domain on godaddy and I am using digitalocean hosting. I have mapped dns servers on godaddy and now I can see the zone file in digital ocean account. but I am still not able to access the website. I also tried whois and got the correct information but with below lines:
**
Domain Name: ITSPAWAN.COM
Registrar: GODADDY.COM, LLC
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS1.DIGITALOCEAN.COM
Name Server: NS2.DIGITALOCEAN.COM
Name Server: NS3.DIGITALOCEAN.COM
Status: clientDeleteProhibited
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited**

Not sure what is wrong here. Can anybody guide me?

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pawanspace
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pawanspace

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6 answers
asb September 5, 2014

It looks like your root domian (itspawan.com) resolves to your blog, so you have successfully setup an A record pointing to it. If you want www.itspawan.com to also point to your blog, you need to create a CNAME like:

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  • pawanspace September 5, 2014

    Thanks. I have made the change. Do you know how much time it takes to actually reflect this change?

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  • asb September 5, 2014

    Unfortunately, it can take sometime for DNS to propagate and it’s not entirely predictable. It could be up to a few hours, but it’s usually less.

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  • pawanspace September 5, 2014

    Thanks you so much. Its weird actually I was trying on firefox and it was appending www to domain. Now I tried itspawan.com (without www) on chrome and it works. I will try after Propagation is done. Thanks for you help

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aguilar1181 September 5, 2014

I know my answer might sound stupid but I have to double check. Have you added your domain under the DO DNS tab? and is it set up properly?

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desiboli February 18, 2017

@aguilar1181 may I ask how you solved this ? I have unfortunately the same problem, but I have my domain on another one called Binero.

I’ve changed my nameserver to the following
Name Server: NS1.DIGITALOCEAN.COM
Name Server: NS2.DIGITALOCEAN.COM
Name Server: NS3.DIGITALOCEAN.COM

My domain status looks like this: Domain Status: serverTransferProhibited https://icann.org/epp#serverTransferProhibited

Why is that ?

Best regards.
Adam

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aguilar1181 February 18, 2017

@desiboli what is your domain?

Did you added the domain in digital ocean?

I understand your domain registrar is Binero and you change the nameservers but you still got to add the domain in digital ocean.

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desiboli February 19, 2017

Yes, my domain is musse.me
I have this in my DNS settings:

CNAME

*.musse.me is an alias of
musse.me.
43200

CNAME

www.musse.me is an alias of
musse.me.

43200

AAAA

musse.me
2a03:b0c0:3:d0::3050:c001

3600

A

musse.me
139.59.209.70

3600

NS

musse.me
ns1.digitalocean.com.
1800

NS

musse.me
ns2.digitalocean.com.

1800

NS
musse.me
ns3.digitalocean.com.
1800

Thank you for your time!

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desiboli February 20, 2017

Hi again, I actually fixed it… The problem, my firewall was blocking it. I am not sure tho why so I disabled it for now.

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