Question

Can't not login with root password, tried to reset root password many times

Posted August 28, 2019 602 views
DigitalOcean Ubuntu 16.04

I can not login with root password

I tried reset root password many times, but still can not login

Please help me.

I raises a ticket, but no reply from digitalocean

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big88
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3 answers
alexdo August 28, 2019

Hello,

Have you checked your emails for the new root password or check your initial email with the original root password?

The password reset might take up some time, but it will eventually work fine.

Let us know how it goes.

Alex

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big88 August 28, 2019

Yes, I used new password from email. But can not login.

I tried reset password with other droplet, it worked.

But this droplet, can’t not login. it said that incorrect login

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  • alexdo August 28, 2019

    Can you access the droplet via console and if so can you add your ssh key manually so you can access the droplet without using your password?

    You can copy your ssh key - id.rsa.pub in the /root/.ssh/authorized_keys file

    Let me know how it goes.

    Alex

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  • big88 August 29, 2019

    Can not login with new password from web console :(

    it said: login incorrect

    I tried many times

    Reply Report
Richardstone August 29, 2019

I meet this problem as u :(
Everytime when i want to change the root password
it doesnt give me a chance to ensure it

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