Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
deleted question Question Question
Quotas are not enabled on the filesystem, Quota editing has been disabled. Question Question

Question

Cannot connect or ping my droplet

Posted January 20, 2020 465 views
Linux Basics

i cannot connect the droplet through putty. Also i cannot ping it. How to fix this problem?

Add a comment
edmundng20062
By:
edmundng20062

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
deleted question Question Question
Quotas are not enabled on the filesystem, Quota editing has been disabled. Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer
KFSys January 20, 2020

Hi @edmundng20062,

There are a few possibilities with the most probable your network being down.

To check this, you can use your droplet’s console from your Control Panel. From there you can SSH to your droplet even with the network being down.

Once you are in, type in 

service network restart

If it starts without a problem, great, you should be able to access the Droplet through putty or ping it without a problem. If however an error occurs, please type in

journalctl -xe

It will show you the exact error which is preventing your network from starting.

Regards,
KDSys

Reply Report

Related

Looking for something else?

Ask a new question Search for more help