Cannot login to droplet with root password after migrating from a different account.

Hi I just restored an Ubuntu snapshot from a different user account, however when I try to login with the root password I receive login incorrect.


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

There are some non-standard permissions changes that could possibly prevent our system from setting a root password when creating a droplet from a snapshot. I would recommend reaching out to the support team. They can mount a recovery ISO on your droplet and boot it to that. From there you should be able to both access your droplet’s disk image to check for any issues and reset your droplet.