I have a weird problem. I login to Digital Ocean and confirm my IP address, but can’t login to Plesk. I have different teams and different Plesk installation and they all work fine except for this one. It has worked fine in the past. any advice?
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Hello,
Do you get any specific errors when you try to log in?
What I could suggest is to try and reset the Plesk admin password by following the steps here:
- Connect to the Plesk server via SSH:
https://docs.digitalocean.com/products/droplets/how-to/connect-with-ssh/
- Then run the command below replacing
YOUR_NEW_PASSWORD_HEREwith your new password and keeping a space on the sides:
- plesk bin admin --set-admin-password -passwd 'YOUR_NEW_PASSWORD_HERE'
Let me know how it goes!
Best,
Bobby
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