Question

Cant add domain

Posted October 15, 2021 107 views
Networking

Hello, I just purchased a domain ‘delatorre.network’
but i cant add it in digitalocean, is there a way i can add this?

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2 answers

Hi @dandelatorre,

From the question, I would take it that using the normal way you are receiving some kind of an error is that correct?

If you haven’t tried the usual way, can you please check the following documentation on it:

https://docs.digitalocean.com/products/networking/dns/how-to/add-domains/

If you are receiving an error, can you share what it is?

Regards,
KFSys

Hello, @dandelatorre

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says that the domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
Regards,
Alex