Cant Login To Site, Now It's Down

Posted August 8, 2019 979 views
DigitalOceanUbuntu 16.04

Hi. I signed up today and have tried to deploy wordpress several times. The first time i used easy engine which installed it fine, but I could not access it with the details it was giving me. I then tried your wordpress droplet. That had the same issue at first. Then all of a sudden I could login but not do anything as it would time out. Then I came back to the site and I could no longer login, a password reset did nothing and as of now, the site is down, apparently for no reason. I need to get this site up and running and this is infuriating, can anyone offer some advice please. Thanks

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
2 answers

Hello, richv

I hope you’ve already sorted this. It seems like you have experienced multiple issues with your WordPress installation and perhaps with the droplet as well. I would suggest contacting Digital Ocean’s support team as something else might be happening here.


Sadly this is still not sorted. I have now placed 2 support tickets both with no replies, Truly the most shocking customer service I have ever known. 36 hours with no response to a site down question is unacceptable.
I have since moved the site to another host where it will stay. I do however want to carry on using digital ocean but unless they can help me sort this issue and actually reply to support tickets then I dont see any choice but to cancel.