Connection timing out through FTP and SSH, works in droplet console?

Hey guys,

I just recently had my droplet suspended because I was away on vacation and forgot to pay. Yesterday, I paid and got my droplet back online. However, I can’t connect to it through SSH or FTP. In the FileZilla console I keep getting this output:

Status:	Connecting to
Response:	fzSftp started, protocol_version=9
Command:	open "root@" 22
Error:	Connection timed out after 20 seconds of inactivity
Error:	Could not connect to server

I can, however, connect to the DigitalOcean console just fine. And when I ping from my network, I get a 100% loss with “Request timed out.” on every request. I’ve looked this up and there have been suggestions to disable firewall using ufw, but it seems I don’t have it installed: “ufw: command not found”, and I can’t install it with sudo apt install ufw because I get errors about not being able to resolve ‘’.

Anyone have any ideas as to how to fix this?



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Accepted Answer

Ended up rebuilding droplet, can someone delete this