Question

Datacenter security details

We’re filling various vendor assessment questionnaires and multiple of them have questions about our datacenters and/or server rooms. Where could I find such details regarding a specific datacenter (e.g. FRA-1)?

Couple of example questions from the AQ-s:

  • Are computer rooms protected against fire and flood?
  • Does the organization have disaster recovery plans for data processing facilities?
  • Is physical access to data processing equipment (servers and network equipment) restricted?

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Accepted Answer

Hey friend,

I’ve seen these questionnaires before, and we’re not able to answer many of the questions on them. They tend to be worded in a way that is better presented with a direct relationship between the person filling it out and a datacenter, where as we are a customer of the datacenter. With that said, the things that we can answer can be found under the pages linked here:

https://www.digitalocean.com/legal/

Most specifically I would note the Data Security and Compliance pages.

Jarland