Digital Ocean emails working?

  • Posted December 1, 2014


Just fired up a droplet but can’t get hold of the root password! It wasn’t emailed to me and so i’ve tried to reset the password via the ‘Access’ tab of the droplet page - still no email.

I thought it might be something to do with my email account and so i’ve tried to change the email address on file at DO, but haven’t received the confirmation email to the other account so I can’t even do that!

I’ve had an absolute nightmare this evening… So firstly, tried to resize droplet (via Snapshot) and retain my IP address. After opening a support ticket and being assured that my IP was reserved, I lost it. I need my root password to reconfigure my droplet so that it works with this new IP address! Arghh!!!

Anyone else had issues with DO emails?


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Well - fortunately, I was able to get my IP back by destroying/recreating the droplet again. Also, about 2 hours after requesting them, the passwords and confirmation emails flooded through.

I am also having this issue. This is my first day using DigitalOcean and it has being taking 15-20 minutes before the email with the password gets though… very very slow and frustrating… To the point where I spend my 15 minutes waiting for the password looking at other providers…