Question

DigitalOcean not sending verification email. Why?

Hi.

I need to create DO account with my email. But, DO not sending email. It is second day, which I wait for verification. I need help. I also created ticket, but I didnt get response.

ticket number: 02910817

Subscribe
Share

Same here. I created my first droplet 4 days ago, didn’t get an email. Submitted a ticket 2 days ago, got verification of the ticket, but still no email. I DID get a welcome aboard email.


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi there @alishka,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps! - Matt.