Question

Domain already exists error

Whenever I attempt to add another domain to my account (cardsarcophagus.com) I get the error saying it already exists but I just purchased it…

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Hey @taylormorel,

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

Please open a support ticket from within your account and include the domain name. You’ll need to verify ownership with a TXT record generated by the support and then they’ll remove the domain from the previous account so you can get it added.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

https://www.digitalocean.com/support/

Hope that helps!.