Hi @danilobarrojr,

In that case, I’ll recommend using the Power cycle option. It’s for cases like this one. After you do it, the droplet should shut down no matter what. When you boot it again, you’ll need to understand why it freezes like so and try to fix it.

I’ll assume there are some proccess being stuck as they can’t execute something. Check if you have any cron jobs that don’t quit after executing or too many mysql processes.

Regards,
KDSys